Privacy Policy

This Privacy Policy explains how A1A Enterprises LLC (doing business as REmail) ("REmail," "we," "us," or "our") collects, uses, and shares information when you visit or interact with remaildirect.com (the "Site").

1. What This Policy Covers

This policy applies to information collected through the Site, including when you:

• Visit pages on the Site
• Submit forms (e.g., contact or "blueprint"/lead capture)
• Schedule a demo or meeting
• Use our chat/voice widget

This policy does not cover third-party websites or services that you may access via links on our Site.

2. Information We Collect

A. Information You Provide to Us

When you submit a form or otherwise contact us, we may collect:

• Contact details: name, email, phone number, company
• Business details: investor type, estimated volume/spend, CRM selection (as applicable)
• Message content: what you write in the form
• Scheduling details: details you submit when booking a demo/meeting (as applicable)
• Chat/voice details: information you submit via chat; if you choose to start a voice conversation, audio and related information may be processed (see "Third Parties" below)

B. Information Collected Automatically

When you use the Site, we may collect:

• Device and usage data: pages viewed, approximate location (from IP), browser/device details, referral source
• Identifiers and diagnostics: IP address and user agent (including for fraud prevention/rate limiting)
• Campaign attribution: URL parameters like UTM fields and gclid, plus referrer and landing page
• Cookies / local storage: we store certain attribution data in browser storage for up to ~30 days to help attribute form submissions and improve marketing measurement

3. How We Use Information

We use information to:

• Provide the Site and respond to inquiries
• Schedule and manage demos/meetings
• Communicate with you (including follow-ups you request)
• Measure Site performance and improve marketing effectiveness
• Prevent abuse, spam, and fraud (including rate limiting)
• Maintain security and debug issues
• Comply with legal obligations

4. How We Share Information

We may share information:

• With service providers that help operate the Site and our business (e.g., automation/workflow tools, analytics, scheduling, email delivery, hosting, customer support tooling)
• For legal reasons if required by law, to protect rights/safety, or to respond to lawful requests
• In business transfers (e.g., merger, acquisition, or sale of assets), subject to standard protections

We do not sell your personal information in the ordinary sense of "sell for money." If laws in your jurisdiction define "sale" or "sharing" differently (e.g., for certain advertising-related disclosures), you can contact us at privacy@remaildirect.com.

5. Cookies and Similar Technologies

We (and our providers) may use cookies, pixels, and similar technologies to:

• Analyze Site usage and performance
• Attribute traffic and conversions
• Enable embeds (e.g., scheduling) and widgets (e.g., chat/voice)

Your Choices

• You can typically control cookies through your browser settings and via any cookie controls provided on the Site (if enabled).
• Some features may not work properly if cookies are blocked.
• Do Not Track: Some browsers offer "Do Not Track" (DNT) signals. There is no consistent industry standard for DNT; at this time, we do not respond to DNT signals in a uniform way.

6. Third-Party Services We Use (With Their Privacy Policies)

The Site may use third-party services that collect/process data under their own policies. Examples include:

• Google Tag Manager (analytics/events): https://policies.google.com/privacy?hl=en-US
• Cal.com (demo scheduling embed): https://cal.com/privacy
• Vapi (chat/voice widget): https://vapi.ai/privacy
• Render (hosting for certain workflow endpoints): https://render.com/privacy
• Resend (email delivery, if used for communications): https://resend.com/legal/privacy-policy

Note: When you interact with these tools (especially scheduling and chat/voice), the provider may collect certain device/usage data and set their own cookies.

7. Data Retention

We keep information for as long as reasonably necessary for:

• The purposes described above (e.g., responding to you, maintaining business records)
• Security and fraud prevention
• Legal, tax, or compliance needs

Attribution data stored in browser storage is designed to expire after about 30 days.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet transmission or storage system is guaranteed to be 100% secure.

9. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Your Privacy Choices and Requests

You may request to access, correct, or delete certain information we hold about you, subject to applicable law and legitimate business needs.

To make a request, email privacy@remaildirect.com. For security, we may need to verify your identity before fulfilling certain requests.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Effective Date" above.